Privacy Policy

1. Introduction

Welcome to Fibeo ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform.

By accessing or using Fibeo, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

• Name and email address
• Account credentials (username, encrypted password)
• Payment and billing information
• Profile information and preferences
• Date of birth (for age verification)

2.2 Usage Data

• Viewing history and search queries
• Time spent on content
• Device information and IP address
• Browser type and operating system
• Interaction with recommendations

2.3 Technical Data

• Log files and analytics data
• Cookie information
• Performance metrics
• Error reports

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our streaming services
• Personalization: To recommend content based on your viewing preferences
• Account Management: To create and manage your account, process payments
• Communication: To send service updates, promotional offers, and support responses
• Analytics: To understand user behavior and optimize platform performance
• Security: To detect and prevent fraud, abuse, and technical issues
• Legal Compliance: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do NOT sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in operating our platform (payment processors, cloud hosting)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Fibeo, our users, or others

5. Data Security

We implement industry-standard security measures to protect your personal information:

• 256-bit AES encryption for data at rest
• TLS/SSL encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication
• Continuous monitoring for suspicious activities

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will:

• Remove personally identifiable information within 30 days
• Retain anonymized, aggregated data for analytics
• Keep transaction records as required by tax laws (up to 7 years)

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we process your data

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login session and preferences
• Analyze platform usage and performance
• Deliver personalized content recommendations
• Prevent fraud and ensure security

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features.

9. Children's Privacy

Fibeo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Parents or guardians who believe their child has provided personal information should contact us immediately.

10. International Data Transfers

Your information may be processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, including Standard Contractual Clauses and adequacy decisions.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying an in-app notification

Your continued use of Fibeo after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: